Locations:
San Mateo (Corporate HQ), London (UK), New York/New Jersey, Boston, Houston,
Dallas, Atlanta, Washington DC, Denver, Seattle, Los Angeles, and various
locations throughout the world.
Job
Description:
Architecture
Specialists are part of the Expert Services group and concentrate on the server
architecture and Siebel Server processes for Siebel implementations. We work
with customers, integrators, and Siebel professionals to ensure the proper
design and implementation of Siebel’s server products. We also focus on
helping customers in capacity planning, CTI integration, and RDBMS sizing and
tuning. As experts in these areas, we provide a variety of billable services to
Siebel customers, as well as knowledge transfer to Siebel Technical Support,
Training, and Professional Services personnel. Architecture Specialists work
with customer implementations spanning the full spectrum of Siebel Enterprise
Applications, including Sales Enterprise, Service Enterprise, Call Center,
industry verticals (e.g. Insurance, Pharma, Consumer Goods, etc.), and Product
Configurator.
Requirements:
·
Engineering or Computer Science bachelor degree or
equivalent is required.
·
A minimum of 3 years experience in relevant
computer applications (RDBMS, development tools, enterprise applications) is
required.
·
A minimum of 3 years experience in client/server
applications support or consultative environments is required.
·
Technical expertise in relational database
administration and concepts, data modeling, and a strong understanding of SQL is
required.
·
Ability to travel on short-term (1 day to 2 week)
assignments is required. Approximately 20% travel.
·
Strong interpersonal and presentation and
communication skills are required. Architecture Specialists must be skilled in
enterprise application deployments, understand the hardware and server
infrastructure required to ensure a successful deployment, be able to work
effectively as part of a team and independently. They must also excel at
presenting technical findings directly to Siebel customers, at all levels of the
organization.
·
Strong analytical, diagnostic, and troubleshooting
skills are required.
·
Technical expertise in RDMBS technologies,
application rollouts and replicated environments – is strongly desired.
·
Any exposure to Web based technologies is an
advantage.